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FAQs

Most Requested Information

  • Can anyone join the credit union?

    Anyone who is a member or an employee of one of the unions or affiliated groups listed on our website is eligible for membership at BTCU. An eligible person’s immediate family members… Read more >>
  • Do you have any job openings?

    At BTCU, we are always looking for talented and motivated employees to provide excellent, personalized service to our members. Visit our Careers page to view our current job openings. We understand the… Read more >>
  • Do you offer Shared Branching?

    Yes! Through the CO-OP Shared Branch network, we’re partnered with other credit unions (more than 5,000 nationwide) to offer service and support to our members – giving you more direct… Read more >>
  • What are your hours?

    For our branch locations and hours, visit our Branch Locations page. Your money is never out of reach with Online Banking Our free online banking service is available 24/7 and offers a… Read more >>
  • What are your locations?

    Find a convenient BTCU branch or surcharge-free ATM near you on our Branch Locations and ATM Locations pages today! It’s easier than ever to bank on the go with Mobile Banking Download the BTCU… Read more >>
  • What holidays will you be closed?

    Building Trades Credit Union branches and offices are closed on all federal holidays. Please see the list of 2023 closings below: Your money is never out of reach with Online… Read more >>
  • What is a credit union?

    Unlike banks, credit unions are member owned financial cooperatives; so when you join Building Trades Credit Union, your initial deposit to open a savings account establishes your membership and makes… Read more >>
  • What is your mailing address?

    Our main branch is located in Maple Grove. The mailing address is: 12080 73rd Avenue NorthMaple Grove, MN 55369 For locations and hours visit our Branch Locations page. We understand the needs of… Read more >>
  • What is your phone number?

    You can reach us at 763-315-3888 or toll-free at 1-800-496-2460. Monday – Friday from 9 am to 5 pm. We understand the needs of union tradespeople No one better understands or is more… Read more >>
  • What is your routing/ABA number?

    Building Trades Credit Union’s routing number is 291074719. A routing number is a 9 digit code used to identify financial institutions in electronic transactions. You can always find our routing… Read more >>

  • Does BTCU offer scholarships?

    Yes! Each year, BTCU awards a total of $10,000 in scholarships to 15 members. Scholarship applications can be found, starting January 1. Click here for a copy of the Scholarship… Read more >>
  • How can I send a secure email?

    You can send a secure email through our Contact Us Form. When using email, please do not send any information that is considered confidential or sensitive in nature. If you need… Read more >>
  • How do I change my email address?

    To update your email address, follow the steps below: Log in to Online Banking Click on “Info Center”. Select “Personal Information”. Click “Edit my personal information” and update your email address. It’s easier than ever… Read more >>
  • Is my money insured?

    Your BTCU certificates of deposit, checking and savings accounts are insured to at least $250,000 and IRAs are separately insured to at least $250,000 by the National Credit Union Administration… Read more >>
  • What is my account number?

    Your account number can be located: On your statements On the bottom of your checks Or you can stop by any BTCU branch with your current government official ID to obtain your… Read more >>
  • Do you offer safe deposit boxes?

    We do not offer safe deposit boxes.  We understand the needs of union tradespeople No one better understands or is more fiercely loyal to the building and construction trades than… Read more >>
  • Do you offer student loans?

    We currently do not offer student loans. However, you may utilize our credit card, a home equity loan, or a line of credit to help with education expenses. Get quick,… Read more >>
  • How do I re-order checks?

    You may reorder checks online through our partner, Deluxe. If this is your first time ordering checks, please call us at 763-315-3888. Skip the checks and pay your bills with Bill Pay… Read more >>
  • What insurance products do you offer?

    BTCU has partnered with a dedicated team of insurance professionals to bring you the following products: Auto Insurance GAP Insurance Credit Life & Disability Homeowners Insurance Life Insurance Visit our Insurance… Read more >>