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Privacy Statement

What Does Building Trades Credit Union Do With Your Personal Information?


Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share and protect your personal information. Please read this notice carefully to understand what we do.


The types of personal information we collect and share depend on the product or service you have
with us. This information can include:

  • Social Security number and income
  • account balance and payment history
  • credit history and credit score


All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons Building Trades Credit Union (BTCU) chooses to share; and whether you can limit this sharing.

Reasons we can share your personal informationDoes BTCU share?Can you limit this sharing?
For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to the credit bureaus.YesNo
For our marketing purposes – to offer our products and services to you.YesNo
For joint marketing with other financial companies.YesNo
For our affiliates’ everyday business purposes – information about your transactions and experiences.NoWe don’t share
For our affiliates’ everyday business purposes – information about your creditworthiness.NoWe don’t share
For our affiliates to market to you.NoWe don’t share
For our non-affiliates to market to you.NoWe don’t share


Call 1.800.496.2460 or go to

What We Do

How does BTCU protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does BTCU collect my personal information?

We collect your personal information, for example, when you

  • open an account or apply for a loan
  • provide account information or give us your income information
  • show government-issued ID

We also collect your personal information from others, such as credit bureaus, affiliates or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only

  • sharing for affiliates’ everyday business purposes – information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for non-affiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.



Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • BTCU has no affiliates.


Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • Non-affiliates with whom we share can include government agencies, plastic card processors, financial statement printers, mail houses, mortgage service companies, consumer reporting agencies, and data processors.

Joint Marketing

A formal agreement between non-affiliated financial companies that together market financial products or services to you.

  • Our joint marketing partners include CUNA Mutual Group, our bill pay processor, and our credit card providers.

At BTCU, we value your trust and are committed to protecting the privacy of our members and others who visit our website. We believe that electronic delivery of our information and services can be of great benefit to you. Therefore, we want to assure you that we take our responsibility very seriously to treat your personal information in a confidential and secure manner.

Learn more > Download BTCU Privacy Statement