What do I do if I forgot my online banking password?

If you forgot your password, follow the steps below to retrieve it:

1. Navigate to the Online Banking login page.
2. Enter your username and your password attempt and enter.
3. If you get the message that your password is invalid – click Try Again.
4. Click Forgot Password.
5. Enter your username and click Continue to answer your security questions and reset your password.

If you are unable to get into your account from the step above, please give us a call at 763-315-3888 to reset your password.

It’s easier than ever to bank on the go with Mobile Banking

Download the BTCU Mobile Banking app on the Apple App Store, via Google Play, then follow the prompts to get set up in the application.

Visit our Mobile Banking page to learn more.

Categorized in: Most Requested, Online Banking