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How do I change my email address?

To update your email address, follow the steps below:

  1. Log in to Online Banking
  2. Click on “Info Center”.
  3. Select “Personal Information”.
  4. Click “Edit my personal information” and update your email address.

It’s easier than ever to bank on the go with Mobile Banking

When you’re out and about, banking isn’t always convenient – that’s why BTCU Mobile Banking is so handy. Download the BTCU Mobile Banking app on the App Store or Google Play Store to get started.

Apple App Store
Google Play Store

Visit our Mobile Banking page to learn more.

Categorized in: General

We’re updating our debit card services! On November 16, 2026, members will receive a text message prompting them to opt in to debit card fraud alerts. To receive fraud alerts, please reply YES to the text message.