How do I get started using Mobile Banking?
Download our app by searching for “BTCU” in your App Store today, or choose an icon below: If this is... Read more >>
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Is there a fee to use Mobile Deposit?
No. This service is free to BTCU members who download the BTCU mobile app: Visit our Mobile Banking page to learn more.... Read more >>
How should I properly endorse my check using Mobile Deposit?
On the back of the check, please write “For Mobile Deposit Only at BTCU”, include your account number, and sign... Read more >>
My check image was rejected in Mobile Deposit. What went wrong?
There are certain aspects of each check that must be clearly identifiable or the image may be rejected. Here are... Read more >>
Do I need a separate Username and Password for Mobile Banking?
No, your Mobile Banking credentials are the same credentials you created during the Online Banking enrollment process. It’s easier than... Read more >>
What is the maximum amount I can deposit in Mobile Deposit?
The limits are listed below: You may deposit up to 5 checks per day. The maximum amount of each check... Read more >>
How long does it take for a check to post to my account using Mobile Deposit?
Mobile Deposits will be posted throughout the day, seven days a week with the last posting at approximately 10 p.m.... Read more >>
How do I sign up for mobile banking?
To register for Mobile Banking, simply download the Mobile Banking app to your phone and follow the automatic, on-screen prompts... Read more >>
What types of checks can I deposit using Mobile Deposit?
Only domestic checks can be deposited using BTCU Mobile Deposit. The following check types are not accepted: United States Treasury... Read more >>
How do I enroll in Mobile Deposit?
To enroll in Mobile Deposit, follow the steps below: Log in to Mobile Banking Click on the “Move Money” tab... Read more >>