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What should I do if I am out of town and my debit card is declined and I know that the funds are available?

Please call us immediately at 763-315-3888. It’s easier than ever to bank on the go with Mobile Banking When you’re... Read more >>

For security purposes, you must call us at 763-315-3888 to resolve the issue. We are determined to protect your privacy... Read more >>

Yes! In fact, you should choose that PIN that is unique to you. You should not share this number with... Read more >>

There could be several reasons why your PIN does not work, from fraud protection to insufficient funds. For security reasons... Read more >>

If your card is stolen or damaged, there is no fee to replace your card. Otherwise, the current fee is... Read more >>

To report your debit card lost or stolen, please call 1-800-528-2273. Pay with more security and no contact Pay safely... Read more >>

Yes, you can travel with BTCU Debit Card. To avoid any issues that may arise when you are traveling domestically... Read more >>

To change your PIN, please call 1-833-681-3377. If you have forgotten your PIN, please call us at 763-315-3888. It’s easier than... Read more >>

To activate your debit card, please call 1-833-681-3377 from your primary phone number on your account. Pay with more security and no... Read more >>

If your debit card is damaged, please call us at 763-315-3888 to order a new one. Generally, it takes 7-10 business days... Read more >>