Get 24/7 access to your accounts with your old timey phone through Telephone Banking.
Whether you’re at home, work, or a thousand miles away, CU*Talk puts your account information right at your fingertips.
It’s fast and easy. All you need is a touch-tone phone, your account number and your Personal Identification Number (PIN) to perform the following transactions:
- Check balances.
- Verify transactions including deposits and withdrawals.
- Transfer funds between accounts.
- Make loan payments.
- Check current interest rates.
- Change your PIN.
Get started today.
- Call 1-855-672-7087.
- Enter your member number (account number), then press the # key.
- Enter your PIN and press the # key. (If you enter your PIN incorrectly three times, your PIN will be disabled. Please call BTCU at 763-315-3888 to reactivate.)
- Select a menu option below that corresponds to the transaction you wish to complete. CU*Talk will guide you through each step.
MAIN MENU OPTIONS
| 1 | Account Inquiry, Balances & Transactions |
| 2 | Transfer Funds & Other Money Transaction (Request a Check Mailed) |
| 3 | Get Current Rates |
| 4 | Change PIN |
| 5 | Change Member Number |
| 6 | BTCU Locations & Hours |
| 8 | Repeat Menu |
| 9 | End call |
COMMON SUFFIXES
| 1 | Account Inquiry, Balances & Transactions |
| 2 | Transfer Funds & Other Money Transaction |
Other suffixes including loans and certificates are printed on your statement.
Call Today
To access Telephone Banking, call 1-855-672-7087.
If this is the first time you are accessing the Telephone Banking system, you will need to enter your member number (account number), then press the # key.
If your temporary PIN has expired, please call us at 763-315-3888 to reset it.
Monday – Friday: 7am – 7pm
Saturdays: 7am – 4pm
You will be required to change your PIN after you login.